Web Survey Bibliography
Web surveys are very attractive because they offer the possibility to collect a huge amount of data in a very short time, but they also suffer from several problems (Reips in Psychology experiments on the internet, 2000). In particular, in web panels where incentives are used to encourage the respondents’ participation, some of them answer the questions so fast that it seems impossible that they have carefully read the questions, or thought about the best answers. This paper shows the results of two experiments conducted with the online fieldwork provider Netquest, that try to reduce the speeding behaviours and get a better quality of answers by raising awareness among the respondents about the importance of completing a survey thoughtfully. The results show no effect on respondents who have been given an introductory reminder or a single commitment statement about the importance of their answers. However, when this introduction is combined with the commitment statement, a small effect on some respondents’ behaviours is found. Mainly the respondents who already put some effort in answering but not the maximum ones were affected. Participants with low quality answers continued giving low quality answers even when they were committed to do their best. From these results, we may conclude that more radical solutions than raising awareness may be necessary to assure that respondents in web surveys read the questions carefully and answer them the best way they can.
Web survey bibliography - Quality and Quantity (14)
- Comparing acquiescent and extreme response styles in face-to-face and web surveys; 2017; Liu, M.; Conrad, F. G.; Lee, S.
- Making use of Internet interactivity to propose a dynamic presentation of web questionnaires; 2016; Revilla, M.; Ochoa, C.; Turbina, A.
- Impact of raising awareness of respondents on the measurement quality in a web survey; 2015; Revilla, M.
- Open narrative questions in PC and smartphones: is the device playing a role?; 2015; Revilla, M.; Ochoa, C.
- Mail survey abroad with an alternative web survey; 2015; de Rada, V. D., Domínguez-Álvarez, J. A.
- Self-reported cheating in web surveys on political knowledge; 2014; Jensen, C., Thomsen, J. P. F.
- Comparison of the quality estimates in a mixed-mode and a unimode design: an experiment from the European...; 2014; Revilla, M.
- Different approaches to measure ego-centered social support networks: a meta-analysis; 2013; Hlebec, V., Kogovsek, T.
- An assessment of equivalence between Internet and paper-based surveys: evidence from collectivistic...; 2012; Fang, J., Wen, C., Prybutok, V.
- Does survey experience affect respondents’ reported level of satisfaction?; 2012; Schultz Christensen, A., Ladenburg, J.
- The “frequency divide”: implications for internet-based surveys; 2012; Vicente, P., Reis, E.
- Features of the Z-scoring method in graphical two-dimensional web surveys: the case of ZEF; 2011; Selkaelae, A., Ronkainen, S., Alasaarela, E.
- Testing for measurement equivalence of human values across online and paper-and-pencil surveys; 2011; Davidov, E., Depner, F.
- Improving the response rate and quality in Web-based surveys through the personalization and frequency...; 2010; Muñoz-Leiva, F., Sánchez-Fernández, J., Montoro-Ríos, F. J., Ibáñez-Zapata, J. A.